BUSINESS WORK STYLE / MAESTRO

Can you find your business similarities in the Maestro scenarios listed below?

Maestro provides a professional greeting along with a personalized voice mail greeting to inbound callers.

Maestro’s Reception Assistant provides the look and feel of a large company with one central location for receiving of calls, faxes for distribution via email quickly and efficiently.

Scenario #1

A startup company is looking for the image of a Fortune 500 company with a price that is affordable. No storefront, working from a home-based office, and does not desire investing startup capital in an elaborate phone system. Having no receptionist to answer the telephone calls requiring a system with a professional image to answer incoming calls with call screening. Traveling occasionally involves inbound calls forwarded to a cell phone or business location or to be unavailable during meetings. A voice-activated service would be a plus. Conference calling is necessary with various contacts providing increased efficiency and productivity rather than making multiple voice calls on already stretched 12-hour day.

Maestro provides a professional greeting along with a personalized voice mail greeting to inbound callers. Quickly return calls, forward messages, hands-free while going to the next appointment, even forward a fax to a specific location. Create a conference call by having Maestro call a contact or a phone number, up to 32 lines of conferencing are available. Maestro, a voice activated service managing voice messages, faxes, emails, and reminders / events allowing quick replies to emails, forwarding of faxes, and call backs on voice messages.

Scenario #2

A small consulting firm comprised of two individuals looking for virtual receptionist to answer inbound calls and direct callers to the appropriate extension. In addition, would like to have one central location for receiving of calls, faxes and sharing via emails providing the opportunity to eliminate one telephone landline from the office. Transferring of inbound calls to each other is necessary along with the ability to schedule conference calls. Call blasting inbound calls to various locations of the user would be a plus.

Maestro’s Reception Assistant provides the look and feel of a large company with one central location for receiving of calls, faxes for distribution via email quickly and efficiently. Maestro handles call transfer to another staff member with fluid commands in addition, to transferring a current call to another phone device to continue a conversation while moving to another location.

Scenario #3

A regional event planning company requiring tracking of meetings, reminders, and events on a global calendar for all staff members view, in addition each staff member having their own calendar of events notification via emailing, calling, and/or text message of calendar events is essential. Accessibility to calendar and phone messages via the Internet Is important. Hectic schedules before and during events require the need for broadcasting group messages to all or various staff individuals.

Maestro’s calendar is available for entries via the web or pimsyncing with a .csv file e.g. Microsoft Outlook. Reminders, events, to-do lists, appointments, etc. can be setup in advance with notifications sent in various ways e.g. text messaging, phone call, e-mail with or without attachments. Broadcasting information is available to select individuals or to groups.

Scenario #4

A financial investment company that the staff travels frequently needing a system that is flexible, regardless of the locations of the staff, to route calls or transfer calls to other staff members. Conferencing is a requirement along with being able to forward voicemail to other staff members or contacts, also when an inbound call arrives to be informed who is calling before taking the call. Having a call routed to various locations simultaneously would be extremely helpful. Text notification of messages is necessary. .

An incoming call may be ‘Call blasted’ up to four locations; each location may have a different security level for call answering. Upon listening to a voicemail, the options include responding or forwarding to another individual or a selection of individuals or a group.

Scenario #5

A small same day delivery service that is constantly busy and traveling all day looking for a professional image and secretary to handle inbound calls, faxes, and emails. While traveling being able to receive and place calls, have emails read over the phone, and information on faxes received are a priority. Also, need the capabilities to view faxes and emails over the web regardless of our physical locations.

Maestro allows for a professional image with personalized custom messages. The contact database holds up to 2,000 entries accessible for outbound calls, forwarding of messages and faxes, or emailing a response to a message. Maestro not only plays voicemail messages but also describes the size of faxes and fax number. In addition, polling up to four pop3 email accounts is available, giving Maestro the capability to read the body of emails over the phone.